Litigation. Arbitration. Mediation. People use those three words as if they mean the same thing. They don’t – and picking the wrong one can cost you years and tens of thousands of dollars.

Litigation, arbitration and mediation are legitimate ways to end a dispute. Each one is open to individuals and to businesses. And each one can produce a result that is legally binding – you are not choosing between a real remedy and a soft one.

Where they split is the important part. In litigation, a judge decides. In arbitration, a private arbitrator decides. In mediation, nobody decides but the parties themselves. In this video I’ll show you exactly how they differ, and how to tell which one your dispute belongs in.